FREQUENTLY ASKED QUESTIONS
- Go to our shop and find the products that best suit your needs
- Click on the product and choose the quantity you want. Click add to cart
- Once you add a product(s) to your cart, you’ll be directed back to www.chronicexpress.ca/cart. Click on the “Continue shopping” to add more products to your cart.
- Once all products are in the shopping cart that you want, click on proceed to checkout. This takes you to the check page located at www.chronicexpress.ca/checkout/
- Once you are at the checkout page, you will need to login with a password and email address. If this is your first time, you will need to register first and complete the email verification
- When logged in, you can confirm the shipping information including: The name, address, email, order notes, and contact number
- Once all this has been done, click on “Purchase Now”
- At the check out confirmation page, you will see very specific instructions along with your order number. This will show you how to send an Interact E-Transfer or BitCoin purchase. Your
order will only ship once we are received the transfer
- Once we have the transfer the order will go through processing and it will be shipped within 1 Business day. Once the order is shipped, you will receive an email from us with your Xpresspost
- We only ship out packages with “signature required” upon request. We do offer quicker shipping if additional payments are made with us. Please request a “signature required” if there is a possibility of theft in your area.
Unfortunately we do not offer our service outside of Canada.
Everything we send in the mail is always double vacuum sealed, and extremely well packed for maximum customer security and privacy. We take impeccable care in our packing systems and follow a tight protocol each time. For larger orders we use double box shipping (box within a box) for complete security.
It usually takes between 3 to 5 business days to arrive to any address in Canada. Except if you use UPS overnight, then it is 24 hours for arrival generally.
It is advised that you have a legitimate way for you to consume and purchase Cannabis using a medical need diagnosed by a licensed doctor. However, as an adult it is your decision if you want to purchase Cannabis without a medical document. We only facilitate information between clients and vendors who ship products directly to them. The vendors know their own limits, and you as an adult should know yours as well. We advise you to make sound decisions using logic for your best interest and take time to understand the laws of Canada in relation to Cannabis.
We charge 5% GST on orders. This is included in the checkout price.
On orders between $100-$200 dollars we charge $17. For any order over $200, the shipping is free. We ship our orders via Xpresspost and we provide a tracking number via email for you once the order has shipped. If you live in a remote area, your order may take a few extra days to reach you. You can constantly check your order using the tracking number that we provide.